Dog Crate Tray Protection Plan
Protection for the tray
they can’t destroy.
If your pup chews through, cracks, or outgrows their crate tray — we replace it. Simple as that.
- No deductible
- 30-day money-back
- Cancel anytime
Pup Starter
- Crack & split protection
- Manufacturer defect replacement
- 30-day size-fit guarantee
- Free return shipping
- Replacement shipped in 5 days
Active Dog
- Everything in Pup Starter, plus:
- Chew damage coverage
- Replacement after heavy chewer damage
- Up to 2 replacement trays
- Expedited replacement (3 days)
- Priority customer support
Lifetime Dog
- Everything in Active Dog, plus:
- Free size swap if your dog grows (return shipping paid by you)
- Annual wear replacement
- Stain & odor guarantee
- Multi-dog household coverage
- 30-day money-back guarantee
What’s included.
Six kinds of trouble. Zero stress for you and your pup.
Chew Damage
Even chew-resistant trays aren’t chew-proof. If your dog chews through it, we replace it — no judgment, no questions. Active & Lifetime plans.
Wrong Size? We’ll Swap It
Ordered the wrong tray size? Return within 30 days and we’ll send the correct size for free — no restocking fee.
Cracks, Splits & Warping
Large dogs are tough on trays. Coverage includes structural failure from normal use — even if your 90 lb lab puts a dent in it.
Wear-Out Replacement
After 12 months of daily use, if the tray is past its useful life, we replace it. Lifetime plan only — once per year.
Multi-Dog Households
One plan covers the tray, no matter how many dogs use it. Lifetime plan covers multi-dog wear & tear for 3 years.
Free Shipping Both Ways
We pay for shipping the replacement to you and return shipping for the damaged one. Print a label, drop it off, done.
Questions, answered.
Search by keyword or browse the most common questions.
Yes — protection starts the moment your replacement tray arrives. Existing damage isn’t covered, but every day after delivery is.
Email support@mofbeawk.com with a photo of the damage and your order number. We approve most claims within 24 hours and send a prepaid return label.
Yes — 35″, 36″, 42″, 45.1″, 46″, and 47″ trays are all covered. If we add new sizes, your plan follows.
Only the Lifetime Dog plan includes one free size swap as your dog grows. Return shipping for the old tray is paid by you — we cover the new tray’s shipping to you at no charge.
No. You pay $0 beyond the plan price. We cover the full replacement cost and all shipping.
Yes. Full refund within 30 days, prorated refund after that. No cancellation fees.
Damage from fire, intentional destruction, or use with a non-crated animal. Lost or stolen trays aren’t covered (Lifetime plan includes theft protection up to $50).
Not sure which plan?
Start with Active Dog — it covers chew damage, which is the #1 reason trays need replacement.
Shop Crate TraysMOFBEAWK Dog Crate Tray Protection is provided by MOFBEAWK Direct. Coverage applies to JOZERMADE replacement trays sold on mofbeawk.com. Plans are sold separately at checkout. For complete terms, conditions, and exclusions, please review the full Service Agreement linked above.